Return Policy

Bainbridge Gardens Return Policy

Live plants

  • All live plants, except annuals and single-season plants, are guaranteed for one year.
  • All plants must have been watered and cared for properly.
  • All returns and exchanges must be accompanied by the original receipt and must be completed within 30 days of purchase.
  • Plants being returned or exchanged must be in healthy saleable condition.

All other items:

  • All returns and exchanges must be accompanied by the original receipt and completed within 90 days of purchase.
  • Items must be in clean, saleable condition.
  • An exchange, store credit, or return will be issued only for the amount paid at the time of original purchase.
  • If no receipt is available, an exchange may be accepted with management approval.  We reserve the right to refuse an exchange without a receipt.